State Government Department of Transport - Internet Payments This
project involved the deployment of an advanced electronic payment
server for the collection of registration fees and the processing
of vehicle registration renewals via the Internet. A consultant
from Internet Commerce Australia led the entire project.
A major design constraint was to minimise merchant fees for credit card transactions. An analysis of the business was therefore
conducted which revealed that customers could be divided into two distinct groups:
• The general public - who needed to be able to use their credit card for both
ease of use and to accumulate "Fly Buy" points.
• Business establishments, ranging from owners of taxies to bus companies.
Typically these customers did not want to use credit cards and preferred transactions
to be debited directly from their bank trading accounts. Such transactions do
not attract merchant fees
It was therefore determined that an electronic payment service that could accommodate both credit card payments and direct debit
payments was required.
The system was successfully implemented in February 2001. It was the first Internet site to incorporate on-line direct debit
registration functionality in Australia.
Business Entry Point - Internet Payments Panel
A consultant was engaged by a Federal Government Agency to undertake the planning and deployment of a Federal Department - Business
Entry Point program managing the Internet Payment supplier Panel (IPP).
This involved the research and preparation of a Request for Proposal document
to supply electronic payment services (Internet Debit
& Credit Cards) to Federal, State and Local government. Tasks included researching
the current state of on-line payment services; advising on the options available
for the provision of Internet-based payment services; managing a market scan
and analysis of
merchant server/payment service suppliers in Australia; producing the tender
documentation preparing a definitive matrix of services vs. functionality for
panel participants; and preparing and managing project documentation.
Subsequently we were engaged on two further occasions to review new panel providers and recommend those that should be selected to
the Government approved panel.
